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Tuesday, 14 July 2015

July 14, 2015

Configuration Manager: The specified device instance handle does not correspond to a present device

When opening or closing a Service in the Services Control Panel, you may encounter the message: "Configuration Manager: The specified device instance handle does not correspond to a present device."  To resolve this issue, please perform the following steps:
  1. Click Start - Run.

  2. Type: regedit

  3. Click OK.

  4. Browse to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\[Service Name].  For example if the Automatic Updates Service is displaying this message, you would browse to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv.

  5. Right-mouse click the registry key and Export the registry key in order to make a backup.

  6. Delete the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\[Service Name]\Enum. For example, delete HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv\Enum.

  7. Close RegEdit.

  8. Click Start - Shutdown - Restart.
This issue has been resolved.
- July 14, 2015